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SITHGAM022 - Provide responsible gambling services (RCG) - NSW

Liquor & Gaming NSW Approved Training Provider #CCR10000169

It is a requirement of the Gaming Machines Act 2001 for proposed hoteliers, secretary managers and staff who will have gaming machine related functions to have completed the NSW Provide responsible gambling services course (RCG).

The SITHGAM022 - Provide responsible gambling services competency is the foundation for mandatory training on responsible gambling for new hoteliers, secretary managers and gaming-related staff.

This course is conducted over a minimum of six hours. There are no exemptions from this course.

RCG training undertaken interstate is not recognised in NSW.

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English Language Skills Required

Spoken English is needed for in-class role plays. Written English is needed for written assessments completed in-class.

Prior Knowledge

No prior knowledge is required.

Course Times

Our classes run from 8.45am to 3.15pm and 3.30pm to 10.00pm.  We run classes every week of the year.

Course Outcomes

For RCG course participants you will receive :

  • Liquor & Gaming NSW interim RCG Certificate
  • Nationally Recognised Statement of Attainment
  • Plastic wallet size card (will be mailed by Liquor & Gaming NSW)

How will I be assessed?

You will be assessed by written questions and role plays.

Where do I go to attend the course?

Sydney Address: Level 4, 10 Quay Street, Haymarket NSW 2000. Located in the heart of the city.

Newcastle Address: Second Floor, 376 Hunter Street, Newcastle, NSW, 2300

What do I bring?

Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card).

Cancellation policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

Call 1300 723 056 if you cannot see the dates.



Barista RSA Course Package Sydney

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Sydney CBD

SITHGAM022 Provide responsible gambling services

Course Dates




SITHGAM022 Provide responsible gambling services

Course Dates


Liquor & Gaming New South Wales Approved Training Provider #CCR10000169

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