SITHFAB021Provide Responsible Service of Alcohol and

SITHGAM022 Provide Responsible Gambling Services Package

Liquor & Gaming NSW Approved Training Provider #CCR10000169

RSA: SITHFAB021 Provide Responsible Service of Alcohol

The NSW liquor laws mandate responsible service of alcohol training for the liquor industry.

These requirements reflect the importance of ensuring licensees and staff understand their obligations in serving liquor responsibly and the types of strategies that can be implemented to add value to a venue’s operations.

This photo card must be retained when working on any licensed premises.

RCG: SITHGAM022 Provide Responsible Gambling Services

The SITHGAM022 - Provide responsible gambling services (RCG) competency is the foundation for mandatory training on responsible gambling for new hoteliers, secretary managers and gaming-related staff.

It is a requirement of the Gaming Machines Act 2001 for proposed hoteliers, secretary managers and staff who will have gaming machine related functions to have completed the NSW Provide Responsible Gambling Services course (RCG).

This course is conducted over a minimum of six hours. There are no exemptions from this course.

RCG training undertaken interstate is not recognised in NSW.

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Prior Knowledge

No prior knowledge is required.

RSA Course Times

Our classes run from 8:45am to 3:15pm and 3.30pm to 10:00pm. We run classes every week of the year. Our classes start promptly so do not be late! We will not allow entry if you are more than 15 minutes late and you will need to re-book and pay again for another class.

Where do I go to attend the course?

Sydney Address: Level 4, 10 Quay Street, Haymarket NSW 2000. Located in the heart of the city.

Newcastle Address: Second Floor, 376 Hunter Street, Newcastle, NSW, 2300

What do I bring?

Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card).

How will I be assessed?

You will be assessed by written questions and role plays.

Cancellation policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

Call 1300 723 056 if you cannot see the dates.