USI Issue: We cannot issue your certificate today as you have either not completed the online learning, the post-enrolment government ‘AVETMISS’ questions or entered a valid Unique Student Identifier (USI) number.
Solution: go back to your student portal and edit your details, complete all AVETMISS questions and enter a valid USI and then complete your online learning (if you have not already done so). If you do not have a USI, you need to go to the government portal www.usi.gov.au and create one and then enter this number into the USI field in your student portal. Ensure that your name in the CBD College student portal is exactly the same name as the one you used to create the USI. This name will be your formal name as per your passport or photo ID. Please ensure your DOB etc that you entered when you created the USI is the same DOB etc as in your student portal.
Forgotten how to enter the student portal? See your confirmation email sent on the day you enrolled (sender was firstname.lastname@example.org or check spam if you cannot find it).
N.B. AVETMISS questions and USI are both government initiatives. RTOs have to collect this information by law, from Jan 1, 2018.